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For forgotten passwords, email changes, and account settings, go to rec.net!
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Showing articles from recnet tag

My custom room won't load!

If you're getting kicked back to your dorm room every time you try to load one of your custom rooms, you can try restoring the room to a previous save. You can do this on rec.net by clicking on your profile in the top right, selecting "Rooms," and picking the room you're having trouble with. Open the room settings by …

I want to sign out of all devices

If you need to sign out of all devices that you have previously logged into, follow these steps: 1. Visit [http://rec.net][1] and log in using the account credentials that you want to sign out of all devices. 2. Click your profile on the top right to visit your profile. ![][2] 3. Click the Settings wheel below the…

I've been locked out of my account

This can happen if too many incorrect login attempts are made in a short period of time. Please try [resetting your password][1], and [make sure you have the correct username][2] or email address. The account lock expires after 5 minutes, so please reset your password and ensure you're using the correct username and …

I want to attach an email to my account

If you have not yet attached an email to your account, there are a couple of ways to go about it. Why attach an email? * Play from all of your devices * Better help from our support team when you send us a ticket using an email already attached to a Rec Room account * We will never sell your information to any…

I want to change the email address on my account

If you have already set an email, you can only change your email through [rec.net. ][1] See this guide for how to change your email through rec.net. * * * ## Changing your email address through rec.net 1. Visit http://rec.net and log in using your username/email and password. Once you have logged in, click your p…

I want to change my account's @username

You can currently change your @username both in-game and through [rec.net][1]. ## Changing your @username in-game You can change your username in-game by opening your watch, going to your profile, and clicking on your @username to enter a new one. Please note that you can only change your username once every 180 da…

Unable To Connect To Rec Net

If you're seeing this message when you try to log in to Rec Room, it means that your game is having trouble connecting to our servers. Some things to consider: * Do you have a firewall or anti virus enabled? * In some cases, these will block the game from communicating over your network. Try adding exception…

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