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Showing articles from account tag

I want to remove an account from my login account selection

If you want to remove an account from the account selection screen that you see when you login into the game, follow these steps. _**Please note that you are only able to remove accounts from the account selection screen if they have a verified email attached to them.**_ 1. Log into the profile you want to remove. Th…

I want to sign out of all devices

If you need to sign out of all devices that you have previously logged into, follow these steps: **1. Visit [http://rec.net][1] and log in using the account credentials that you want to sign out of all devices.** **2. Click your profile on the top right to visit your profile. ** ![][2] **3. Click the Settings wh…

What happens when I submit my payment information to age verify?

To process the fee in the age verification process, we use a secure 3rd party service to process this payment called Stripe. ([https://stripe.com/][1]) You can read their privacy policy [here.][2] In short: We do not store any payment info or process any payments through our own servers. Once you have age verified a…

I want to appeal my associated account ban

_**If you have a regular account ban that was not caused by an associated account, [please see this page instead.][1]**_ The reason that you are banned because of an associated account is because you have either shared your account with another user, or they have shared their account with you. If their account gets b…

Can I log in to my account on another device?

Some quick notes on how the account system works: * You can log in to your Rec Room account on any system (PlayStation, iOS, Oculus, Steam) by entering your email or username and your password. This will work on a friend's system, at a VR arcade...anywhere! * There's an option to "remember this account" in the wa…

How do I reset my Rec Room password?

If you can't remember your Rec Room password you can reset it here: [https://rec.net/password/recover][1] * Password recovery is only possible if you have fully completed registration of an email address to your Rec Room account. If you never registered and confirmed an email address to your account, you can do so by…

Junior Accounts

Junior accounts are for players 12 years of age and younger. If our moderation and evidence systems detect underage activity on a non-junior account it will be converted to a junior account. You have two weeks to complete your appeal of a junior account conversion before it becomes permanent. To appeal, please complet…

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