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Unable To Connect To Rec Net

If you're seeing this message when you try to log in to Rec Room, it means that your game is having trouble connecting to our servers.

 

Some things to consider:

  • Do you have a firewall or anti virus enabled?
    • In some cases, these will block the game from communicating over your network. Try adding exceptions for Rec Room in each of them and try connecting again.
  • Are you connecting from a school / corporate environment which blocks certain sites?
  • Are you using a VPN or any other type of network filtering/routing that could be interfering with your connection?

If none of the above items help, you can download our connection test package, run it, and submit a support ticket with the output attached.

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Attachments

RecRoomConnectionTest.zip
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