Log Files

If you report a crash or bug we may ask you to send us a log file. Here’s how to do that. Log files can only be gathered by PC players. 

Open a new window and navigate to the hard drive where you have installed Rec Room 

Once you have your hard drive selected, ensure you have view -> hidden files enabled. If you don't you will not be able to find the AppData folder. 

Ensure you have hidden items checked ↑

You will find the log file here: Hard drive with Rec Room on it > Users > Your PC username > AppData > LocalLow > Against Gravity > Rec Room > player.log

Once you have your log file, attach it to your support ticket. If you do not have one yet, click here to create a support ticket.