To log into your Rec Room account, recover your password, manage your email / notifications / custom room settings, please visit Rec.Net
If you report a crash or bug we may ask you to send us a log file. Here’s how to do that. *Log files can only be gathered by PC players.
Open a new window and navigate to the hard drive where you have installed Rec Room
Once you have your hard drive selected, ensure you have view -> hidden files enabled. If you don't you will not be able to find the AppData folder.
You will find the log file here: Ensure you have hidden items checked ↑
Hard drive with Rec Room on it > Users > Your PC username > AppData > LocalLow > Against Gravity > Rec Room > output_log.txt
Attach the log file to your support ticket.