You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
For forgotten passwords, email changes, and account settings, go to!
announcement close button
Home > I need to Manage My Account > Login & Account Issues > My name/bio/profile picture cannot be changed
My name/bio/profile picture cannot be changed print icon

If you're finding that you're not able to change certain elements of your profile like your


  • Display Name
  • Bio
  • Profile Picture


This usually means that someone on our staff determined that a certain aspect of your profile was inappropriate. Therefore, they locked that certain area of your profile from further edits.

If you would like to know more or wish to appeal your name/bio/picture ban, submit a support ticket.


3 out of 13 found this helpful

scroll to top icon