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Reporting a Player
If another player is breaking the Code of Conduct, you can report them in game. Please read this article for more information on the in-game reporting tools.
You are able to report an user in-game, as well as report them by submitting a support ticket with us. Please include the following information in your ticket:
- the player's username (please use their unique @username instead of their display name if possible)
- the approximate time and date of the incident in-game
- a description of the incident, including any photos, screencaps, or video that you have (you may put this as an unlisted video on Youtube if it is too to attach with the ticket)
Behavior Outside of Rec Room
We are not able to take action regarding messages or incidents that happen outside of Rec Room. If you are being harassed or are receiving direct communications from other players outside of an officially supported Rec Room service or public forum, please take action using that platform's moderation tools or report procedures. This includes direct messages on Discord, Reddit, Steam, and other platforms, as well as emails, phone calls, other messaging services, or real world interactions. More resources below:
